Returns & Exchanges
At Rúngne, we want you to be fully satisfied with your gear. If your purchase doesn't meet your expectations, you can return or exchange any unused items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the gear is clean and in its original condition.
- 3.Label and Ship
Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Refund Processing
Once our warehouse receives and inspects your return, your refund or exchange will be processed within 5-7 business days.